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Airbnb charged me for a nonexistent Beverly Hills rental . Where my refund ?

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Case Summary

Q: I booked an apartment through Airbnb in Beverly Hills, making an initial payment of $1,236. There was just one problem: The address listed for the property didn’t exist. Soon after, without my consent, Airbnb charged my card another $7,080. Airbnb then canceled my reservation and closed my account, even though I never requested either action.

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Airbnb charged me for a nonexistent Beverly Hills rental . Where my refund ?

Media Coverage · April 20, 2026

A consumer paid Airbnb $1,236 for a Beverly Hills apartment that had no real address, then Airbnb charged her card an additional $7,080 without authorization, canceled her reservation, and closed her account — none of which she requested. The property was fictitious. Airbnb collected over $8,300 and left the customer with nothing.

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Media Coverage 4 hours ago
A consumer paid Airbnb $1,236 for a Beverly Hills apartment that had no real address, then Airbnb charged her card an additional $7,080 without authorization, canceled her reservation, and closed her account — none of which she requested. T
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Q: I booked an apartment through Airbnb in Beverly Hills, making an initial payment of $1,236. There was just one problem: The address listed for the property didn’t exist. Soon after, without my consent, Airbnb charged my card another $7,080. Airbnb then canceled my reservation and closed my account, even though I never requested either action.

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Case Timeline

1 event
newspaper
Media Coverage April 20, 2026

Airbnb charged me for a nonexistent Beverly Hills rental . Where my refund ?

A consumer paid Airbnb $1,236 for a Beverly Hills apartment that had no real address, then Airbnb charged her card an additional $7,080 without authorization, canceled her reservation, and closed her account — none of which she requested. The property was fictitious. Airbnb collected over $8,300 and left the customer with nothing.

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Press Coverage

1 article
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Last updated

4 hours, 24 minutes ago

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